Division: Accounting & Finance

Role/Assignment: Bookkeeper

The Challenge

A growing bookkeeping bureau in Poole had struggled to recruit suitable employees despite repeated attempts to hire directly.

The business had a positive working environment and offered benefits including a relaxed dress code and wellbeing initiatives, but its fully office-based working model was limiting candidate interest.

After approximately one year of unsuccessful recruitment, the client needed to reconsider how the role and working arrangements were positioned.

Our Approach

Based on continuing candidate feedback, we discussed the importance of flexibility and hybrid working with the client.

We encouraged the business to review its working structure, remuneration package and benefits rather than continuing to recruit in exactly the same way.

The client subsequently adopted hybrid working and relocated from Poole to Wimborne, broadening the area from which it could attract candidates.

The company also introduced compressed-hours options over four days and flexible start and finish times within the working day.

The Outcome

Within a few weeks of the changes being implemented, Bond Williams successfully placed a candidate.

The business had moved from approximately a year of unsuccessful recruitment to a successful appointment after reconsidering the working arrangements and candidate proposition.

Key Results

✔ Successful appointment following approximately one year of unsuccessful recruitment

✔ Hybrid working introduced

✔ Working arrangements reviewed following candidate market feedback

✔ Business relocated from Poole to Wimborne

✔ Candidate successfully placed within a few weeks of the changes