Division: Office & Commercial
Role/Assignment: Senior Operations Manager
The Challenge
A local mid-sized company needed to recruit a senior management professional into its operations function.
The client had advertised extensively and worked with several local recruitment agencies but had been unable to make a successful appointment for approximately one year.
Although numerous applications had been received, candidates either lacked the necessary experience or did not fit the company culture.
One promising candidate had previously been identified through direct outreach but ultimately declined because the company could not accommodate the flexible hours they required.
Our Approach
We reviewed the role requirements alongside the difficulties encountered during the previous search.
Understanding the direction of the business allowed us to communicate the wider opportunity to potential candidates rather than focusing solely on the job description.
Using our network and direct search, we identified and screened potential candidates.
Three candidates who met the brief were shortlisted, including individuals with slightly more experience than originally required.
The Outcome
All three shortlisted candidates were interviewed by the client.
One was subsequently offered the role and successfully appointed.
Key Results
✔ Successful senior operations appointment
✔ Role had previously been open for approximately one year
✔ Three candidates shortlisted by Bond Williams
✔ All three were interviewed
✔ Successful candidate appointed



