We are looking for a Customer Services Associate to support our Customer Solutions team. You’ll manage order processing, compliance, and Export Control regulations, ensuring a seamless customer journey.

As Customer Service Associate Key Responsibilities include:

• Process orders efficiently, working with regional and offshore teams.
• Support service teams, resolving queries and escalations.
• Ensure compliance using D&B software and obtain necessary Export Control approvals.
• Work with third-party vendors and global logistics partners.
• Manage complex orders in Microsoft Dynamics D365.
• Optimize processes with sales and service teams.

Experience Required:

• Experience in customer service and order processing.
• Proficiency in Salesforce and Microsoft Dynamics D365 or similar systems.
• Strong communication, time management, and problem-solving skills.

If you’re a motivated self-starter who thrives in a dynamic setting, apply now!

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency