Phone interviews are often the first step in the hiring process and can decide whether you progress to an in-person interview. Making a strong impression is key. Here’s how to excel in your next phone interview.
- Prepare Like a Pro
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- Research the Company: Understand its mission, values, and culture. Tailor your answers to show how your skills align with their needs.
- Craft Your Elevator Pitch: Introduce yourself succinctly, highlighting key experiences and achievements. Emphasise qualifications that make you a standout candidate.
- Know the Role: Review the job description and match your skills to the responsibilities. Be ready to explain how your experience fits the role.
- Dress (Virtually) for Success
Even for a phone interview, dressing professionally can boost your confidence and set a tone of readiness.
- Create an Optimal Setting
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- Choose a quiet, organised space free from distractions.
- Ensure your phone, headset, and internet connection are reliable and tested.
- Keep your CV, job description, and a notepad within reach.
- Be Authentic and Engaging
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- Clear Communication: Speak distinctly and keep a friendly tone. Smiling while speaking conveys enthusiasm.
- Active Listening: Listen carefully, pause before answering, and provide concise, thoughtful responses.
- Body Language Still Matters: Sit upright to project energy and confidence, even if they can’t see you, they’ll hear it.
- Common Phone Interview Questions
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- Tell me about yourself: “I have five years of experience in digital marketing, specialising in SEO strategies and content creation.”
- Describe your strengths: “I excel in data analysis and have a proven track record of improving campaign performance.”
- Why are you interested in this position? “I am drawn to your company’s innovative approach to sustainability, and I am eager to contribute my project management skills to impactful initiatives.”
- Additional Tips for Success
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- Practice Responses: Use the STAR method (Situation, Task, Action, Result) for behavioural questions.
- Prepare Questions: Ask thoughtful questions about the company, team, or role.
- Maintain Professionalism: Speak clearly and avoid slang.
- Time Zone Awareness: Confirm interview timing if inter- nationally and be ready 10 minutes early.
- Handle Glitches Gracefully: If the call drops or noise interrupts, stay calm and politely ask to reconnect.
- Closing Strong
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- Reaffirm your enthusiasm for the role.
- Ask about the next steps in the hiring process.
- Thank the interviewer for their time and insights.
- Follow-Up
Send a thank-you email within 24 hours to reaffirm your interest. Mention something specific from the conversation to personalise your message.
A phone interview is your chance to make a strong first impression. With preparation, clarity, and confidence, you can move closer to landing your next role.



