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Phone interviews are often the first step in the hiring process and can decide whether you progress to an in-person interview. Making a strong impression is key. Here’s how to excel in your next phone interview.

  1. Prepare Like a Pro
    • Research the Company: Understand its mission, values, and culture. Tailor your answers to show how your skills align with their needs.
    • Craft Your Elevator Pitch: Introduce yourself succinctly, highlighting key experiences and achievements. Emphasise qualifications that make you a standout candidate.
    • Know the Role: Review the job description and match your skills to the responsibilities. Be ready to explain how your experience fits the role.
  1. Dress (Virtually) for Success

Even for a phone interview, dressing professionally can boost your confidence and set a tone of readiness.

  1. Create an Optimal Setting
    • Choose a quiet, organised space free from distractions.
    • Ensure your phone, headset, and internet connection are reliable and tested.
    • Keep your CV, job description, and a notepad within reach.
  1. Be Authentic and Engaging
    • Clear Communication: Speak distinctly and keep a friendly tone. Smiling while speaking conveys enthusiasm.
    • Active Listening: Listen carefully, pause before answering, and provide concise, thoughtful responses.
    • Body Language Still Matters: Sit upright to project energy and confidence, even if they can’t see you, they’ll hear it.
  1. Common Phone Interview Questions
    • Tell me about yourself: “I have five years of experience in digital marketing, specialising in SEO strategies and content creation.”
    • Describe your strengths: “I excel in data analysis and have a proven track record of improving campaign performance.”
    • Why are you interested in this position? “I am drawn to your company’s innovative approach to sustainability, and I am eager to contribute my project management skills to impactful initiatives.”
  1. Additional Tips for Success
    • Practice Responses: Use the STAR method (Situation, Task, Action, Result) for behavioural questions.
    • Prepare Questions: Ask thoughtful questions about the company, team, or role.
    • Maintain Professionalism: Speak clearly and avoid slang.
    • Time Zone Awareness: Confirm interview timing if inter- nationally and be ready 10 minutes early.
    • Handle Glitches Gracefully: If the call drops or noise interrupts, stay calm and politely ask to reconnect.
  1. Closing Strong
    • Reaffirm your enthusiasm for the role.
    • Ask about the next steps in the hiring process.
    • Thank the interviewer for their time and insights.
  1. Follow-Up

Send a thank-you email within 24 hours to reaffirm your interest. Mention something specific from the conversation to personalise your message.

A phone interview is your chance to make a strong first impression. With preparation, clarity, and confidence, you can move closer to landing your next role.