Mortgage / Customer Service Consultant – Hybrid – Up to £26,500

Are you experienced in financial services and ready for your next step? Our client in Wimborne is looking for a Mortgage / Customer Service Consultant to provide excellent customer support and essential administrative assistance within a busy and professional team.

Key Responsibilities:

• Process transactions accurately and efficiently
• Support customers with online services and enquiries
• Handle telephone and face-to-face queries, delivering a high standard of service
• Produce reports and assist the retention team
• Identify and suggest process improvements
• Ensure compliance with FCA and PRA requirements

Skills & Experience:

• Proven administrative and customer service experience
• Good IT skills, including Word and Excel
• Knowledge of mortgage or savings products advantageous
• Previous experience within financial services
• CeMAP qualification would be desirable

If you’re looking to work with a company that truly values its staff and offers great benefits, then this is the role for you.

To apply, please send your CV to suzanne.sherriff@bondwilliams.co.uk or call the Office & Commercial team on 01202 233777 opt 1.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency