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Senior Support Engineer (VoIP) – Bournemouth – up to £45K

Senior Support Engineer (VoIP) – Bournemouth – up to £45K

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  • Permanent
  • Bournemouth, Dorset
  • £40000 - £45000 per annum + 24 days holiday + BH/PMI

Bond Williams

Professional Recruitment

Senior Network and VOIP Engineer is required for an established and growing business in the heart of Bournemouth, Dorset.

We are seeking a highly skilled and motivated Senior Network and VOIP Engineer to join our client’s dynamic team. The ideal candidate will have a strong background in VOIP technology, computer networking, and telephony systems, with the ability to work in a fast-paced environment.

Key Responsibilities:

  • Design, develop, and maintain high-quality VOIP and network solutions.
  • Deploy, configure, and support telephony hardware (IP phones, ATA, headsets, DECT, access control systems).

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or a related field
  • 5+ years of experience in VOIP technology and computer networking
  • In-depth knowledge of VOIP technology and terminology
  • Understanding of SIP and RTP/RTCP protocols, including SIP trunking
  • In-depth knowledge of TCP/IP, DHCP, DNS, and other fundamental networking principles
  • Expertise in subnetting, routing, and switching
  • Understanding of firewall and security configuration and administration
  • Proficient in network diagnostic tools (Wireshark, ARP tables, data monitoring tools)
  • Knowledgeable in Wi-Fi technologies (APs, mesh networks, frequencies, security)
  • Familiar with deploying, configuring, and supporting network hardware (routers, switches, cabling infrastructure, comms racks)
  • Understanding of broadband connectivity options (FTTC, FTTP, Ethernet, satellite)
  • Skilled in broadband diagnostics and monitoring (SNR, latency, packet loss)
  • Excellent problem-solving skills and attention to detail
  • Ability to work independently and as part of a team
  • Strong communication and interpersonal skills

Preferred Qualifications:

  • Master’s degree in Computer Science or a related field.
  • Experience with cloud platforms (e.g. AWS, Azure, Google Cloud).
  • Knowledge of DevOps practices and tools (e.g. Docker, Kubernetes, Jenkins).
  • Familiarity with Agile/Scrum methodologies.

Additional Information

Working hours: Fully office based, 37.5hrs per week and should be 8.30 – 5pm or 9 – 5.30pm with an hour for lunch.

Benefits:

  • 24 days holiday + bank holidays. (Increasing by 1 day each year)
  • Mobile phone Discount
  • Discounted Gym Membership.
  • Employee Assistance Programme
  • Private Health Insurance
  • Company pension.

How to apply:
If you are interested in the Senior Network and VOIP Engineer role, please submit a copy of your CV to Charmaine@bondwilliams.co.uk
For further information, contact Charmaine Padfield on the IT team at Bond Williams Professional Recruitment in Bournemouth 01202 233777 option 4 for IT.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

Upload your CV/resume or any other relevant file. Max. file size: 78 MB.

Job Overview
Reference
BBBH17599_1726653904
Offered Salary
£40000 - £45000 per annum + 24 days holiday + BH/PMI
Job Location
Bournemouth, Dorset
Job Type
Permanent
Consultant