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Top Office & Commercial jobs and what clients want from candidates

  26th November 2018       Hannah Darby
 Job Seeking Resources, Office & Commercial, Recruitment

The Office & Commercial division at Bond Williams covers a wide range of non-sector specific roles across several industries within businesses of all sizes.

We take a look at some of the most in-demand roles right now and what employers are looking for from their candidates.

Sales

In Bournemouth especially, we usually have several sales vacancies live at any one time. These roles are typically phone based, handling inbound and making outbound calls, sometimes to cold leads.

You could be working in the business to consumer or business to business sector and the most common industries currently advertising sales role are telecommunications, IT and insurance.

For the right person, sales roles can offer excellent earning potential, but starting salaries and bonus or commission structures vary from one client to the next.

In some instances, you could be offered a basic annual salary of £17,000 with an OTE (on target earnings) of £50,000 or a higher basic salary of £30,000 with an OTE of £40,000. Clients require different levels of experience too, from very little for the right person up to five+ years.

Customer service

There are many large and well-known call centres in this region, mainly within the insurance and finance sectors. Such employers are known for treating their employees well and providing long-term promotion opportunities.

This type of role represents an excellent opportunity for someone looking for a change of direction or a job with prospects, as previous experience is not always essential. With shift patterns offering a variety of working hours between 8am and 8pm, it’s a role that can also suit someone who would prefer an alternative to the standard 9-5.

Lately, some companies have increased their starting salaries to above £20,000, but other companies remain behind the curve at £17,000 or lower. In some instances, this is down to previous industry-based employment experience, but there is a chance you could get paid more for doing the same job, so do your research.

Administrative

If being on the phone for the majority of the day doesn’t appeal to you, there is a high demand for back-office staff to help with administration and business support tasks. Sometimes this is within a call centre environment, but it could also be for a small or medium sized business in any industry.

You could be handling data entry, liaising with suppliers, diary management for team members, processing paperwork, emails and invoices. As a result, employers are often looking for individuals who are organised with great attention to detail. Some companies may also have more specific requirements such as system or software experience.

The great thing about admin roles is that the skills learned are easily transferable between industries and there can be opportunities to progress to office manager or PA. Salaries are typically between £16,000 and £22,000.

Marketing

In this area, there is often demand for marketing professionals, ranging from executive and assistant level to manager and director level. The problem is there is a lack of suitable candidates, so it could be a good time to start looking if you have been thinking about it for a while.

Generally, you will need a degree or equivalent marketing experience, even if you are looking for a junior role, and placement experience will be accepted in many cases. Most vacancies are in-house rather than agency, and in our experience many employers are looking for all-rounders rather than specialists in a particular area of marketing.

You’ll likely need good writing and digital marketing skills, as well as experience with Adobe software such as PhotoShop and InDesign. However, with a skills shortage, it’s always worth talking in detail to a recruitment agency if you lack just a couple of the desired skills and are willing to learn.

You can expect a starting salary of around £20,000-23,000 for an entry-level role, £25,000-28,000 for an executive level role and up to £85,000 for a Head of Marketing role in the south (up to £110,000 in London).

Department manager

If you’ve gained a few years’ experience in your current role, then there are several mid-level management opportunities available if you have the drive and motivation to take a step up. From call centre team leaders or managers to heads of customer service and operations managers.

These roles usually require you to manage teams of up to 10 people and will ask that you have people and project management experience, even if this was not a key responsibility of your current job initially.

Starting at around £28,000, there may also be an opportunity for people looking to move industries or sectors, as long as your experience and skills are transferable.

What do you want from a role?

Interestingly, personality and cultural fit is just an important as skills and experience, and salaries on offer can vary significantly for the same role.

For candidates actively looking for a new job in an office or commercial environment, it is therefore important to know what you want from the start so our recruitment consultants can point you in the right direction. This way, searches can be tailored based on your salary expectations and flexibility requirements.

If you are looking for your next move and don’t know what roles are available in the marketplace or even what roles would be suitable for your skills, talk to us we will be happy to help you narrow down your search.

You can browse all of our Office & Commercial jobs here.

Hannah Darby

Principal Recruitment Consultant

Hannah is a specialist in the Office & Commercial sector. Dedicated, hardworking and motivated, Hannah thrives on sourcing and placing the best talent from SME’s through to large blue chip companies across the region and in London. Hannah has grown an enviable reputation for sourcing high level senior appointments together …


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