Whether we have secured you an assignment or you have just registered with us, we are keen to keep in regular contact with you and build on our relationship with you.

Our commitment:

• We will listen to your requirements and be honest if we do not have anything suitable at the time
• We will work quickly, professionally and will keep you updated with progress
• You will be fully briefed on the relevant role and we will prepare you all necessary information before starting an assignment – you are representing us as well as yourself

In return, we ask you to be honest and open with us. Please:

• Discuss any issues or concerns with us – we will endeavour to help
• If you are unwell or will be absent, you must call your Temporary Consultant by 9am. We cannot let our client down so we need to inform them if you are not going to be at work or we may be able to provide another solution
• Give us as much notice as possible if there may be a reason that you cannot commit to the length of your assignment – a minimum of 2 days is required
• Always ensure your timesheet is signed by your manager and sent to us on time – this ensures you are paid promptly
• Always send us an updated CV after completing an assignment, so we can use this to secure your next assignment

We are committed to paying our temporary workers correctly and on time consistently every week. To ensure this, we have:

• A dedicated Account Manager to look after you
• Online timesheets – allowing you complete your hours online and store your payslips (and other related info) in one secure area with no need for printed copies
• A dedicated payroll team with committed staff to process your pay
• A telephone payroll support number with staff who will deal with your queries quickly and efficiently
• Temp handbook is available if you have further questions, please request this from your Account Manager