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Kindness is a workplace winner

  18th February 2019       Carole Connor
 Accounting & Finance, Client, Engineering, Science & Space, Employment, Human Resources, IT & Software Solutions, Office & Commercial

When a large supermarket chain claimed ‘every little helps’, they were right and with Random Acts of Kindness day taking place yesterday, today is your chance as employers to use small gestures to show staff they’re appreciated.

Let’s face it, not every employer is in a position to give pay rises or hand out bonuses but keeping staff morale high is essential – and it doesn’t have to break the bank. In fact, staff will respond positively both in the long and short-term if you spend a few pounds or introduce some cost-free special initiatives.

The figures behind the fad

Before you dismiss Random Acts of Kindness day as another fad, let’s look at the bigger picture.  When staff feel good, they work better and want to repay their bosses. In fact, job satisfaction can lead to workers being 12% more productive.

Happy staff are also loyal staff and several recent studies investigating why people leave a job, including the Investors in People Job Exodus Trends 2018, show that pay isn’t always the main reason why people feel demotivated. A simple ‘thank you’ from a manager would be enough to increase contentedness for 10% of those questioned, while not feeling valued as a member of staff was cited by 39% as a main reason for not being happy at work.

Spend a little, recoup a lot

Random acts of kindness do not have to be extravagant. You could set aside a small budget, say £100 or £200, to surprise staff and bring a smile to their faces. If you have an office fridge, fill it with food and drink so when staff come in on Monday 18th February, they feel truly spoilt. Gestures don’t even have to be that grand – how about filling the biscuit tin to the brim so the 3pm slump is made more bearable? Even the boss treating the team to a round of Starbucks is enough to put the spring in everyone’s step.

If your budget stretches further

With a bigger budget you can really get creative. Some ideas to consider include booking a masseuse to come in and give chair massages; giving employees the afternoon off to go bowling or making a charity donation to every staff member who is raising funds for a good cause.

Don’t forget free gestures

Sometimes the best perks are those that don’t involve any cold, hard cash. Think about introducing one ‘duvet day’ a year for every member of staff, so they can stay at home with no better reason than feeling lazy. Or how about letting staff start late or go home an hour earlier once a month?

Create your own positive PR

As well as increasing productivity and boosting the mood in your office, random acts of kindness go a long way to creating advocates. If you treat people well, they will stay loyal and spread the word that your company is a good place to work. Reputation is essential when it comes to recruitment and stories of a bunch of flowers on each desk, an unexpected afternoon off or a personally written thank you note will spread and leave a lasting impression.

It’s worth remembering it’s the element of surprise or doing something totally unexpected that makes just as big an impact as the gesture itself. Use the coming days to plan a little kindness in to your working week, although you don’t have to confine your random acts to just one day.

Carole Connor

Business Manager

Carole Connor has worked in various account and business management roles within the recruitment sector for more than 20 years. Her achievements include the successful development and growth of entire temporary and permanent divisions, and she brings with her a wealth of knowledge of not only the local job market, …


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