Service Desk Team Leader £40,000- £45,000 Bournemouth
IT Service Desk Team Manager is required by our established Bournemouth based client due to business growth and internal promotion.
Our client is seeking an experience IT Service Desk Service Manager / Team leader looking for your next step in a busy IT solutions business in the heart of Bournemouth.
Your role will be critical to their business needs and will require you to to ensure that the IT Service Desk incidents and problems are managed efficiently with client satisfaction and maintaining THE business world-class standards at the forefront. You will manage both the internal and client facing service to ensure they are working efficiently and effectively.
What you will bring:
Minimum 3 years work with a Service Desk supervisory role
Minimum 3 years working as a third line engineer in a client facing support role
Windows Desktop OS Deployment and Troubleshooting
Windows Server OS Setup, Administration and Troubleshooting
Experience with ISO20000/ITIL
Excellent customer service, organisational, managerial and leadership skills
If you have a strong technical background and experience of running a service team with aspiration of developing a career in service delivery while maintaining your technical roots, then please contact Bond Williams IT in Bournemouth for more information and to apply.
Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency