Senior Customer Advisor – Salary of £21,000 plus Bonus – Poole

WE GO THE EXTRA MILE. EVERY DAY.

Senior Customer Advisor – Salary of £21,000 plus Bonus – Poole

Permanent

Ambitious, hard working, motivated Senior Customer Service Advisor required to join a growing company based in Poole. Supporting the management of the customer service team, processing customer orders and dealing with client queries. This is the perfect opportunity to join a company that will nurture your career.

Duties:

  • Day to day management of the customer service function.
  • Lead a high performing team of Customer Service Advisors.
  • Ensure all customer queries are dealt with in a timely and efficient manner.
  • Ensure the team are always up to date with all supplier/product changes, promos and propositions.
  • Ensure all direct customer contact is recorded promptly and accurately on the company’s system.
  • Provide a proactive customer service for high volume and high value customers.
  • Work to identify any ineffective processes and apply corrective action.

Skills and Requirements:

  • Strong customer service experience
  • Previous Senior or Team Leader experience.
  • High attention to detail.
  • IT literate.

Benefits and Hours:

  • Hours are Monday to Friday (9am – 6am)
  • 25 days holiday plus bank holidays
  • Colleague discount
  • Pension Scheme
  • Life Assurance
  • Optical Vouchers
  • Cycle to work scheme
  • Perks at Work
  • Employee Assistance Programme

Please apply to Kerri Bolton – kerri.bolton@bondwilliams.co.uk

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

Job Reference: BBBH12171

Salary: Up to £21000.00 per annum

Salary per: Annum

Job Duration:

Job Start Date: ASAP

Job Type:

Job Location: ,

Job Industry:

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Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

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