Quality Assurance Consultant- Salary of £30,000 – Salisbury

WE GO THE EXTRA MILE. EVERY DAY.

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Quality Assurance Consultant- Salary of £30,000 – Salisbury

WE GO THE EXTRA MILE. EVERY DAY.

Quality Assurance Consultant- Salary of £30,000 – Salisbury

Permanent

Quality Assurance Consultant- Salary of £30,000 – Salisbury

Our client, a successful company based in Salisbury, are currently looking for a Quality Assurance Consultant with a background in the Financial Sector to support their friendly team. This is an exciting opportunity to grow your career with a company who will support and nurture your career within Insurance.

Duties:

  • You will interpret regulatory updates and guidance notes from the FCA and support the team in providing concise and informative summaries to the business. You’ll need to demonstrate your first class communication skills here.
  • You’ll create, update and maintain all compliance associated policies and procedures for our business. You’re a critical teammate who keeps us moving forwards.
  • You’re an authority on new business processes and will be happy to review new processes before they’re signed off. We would love your input.
  • You’re integral in the investigation of complaints and you’ll also maintain the complaints register. You have an oversight of the Errors & Omissions process, E&O log and ensure that the business follows an agreed approach. You keep us on the right track and have a superb eye for detail.
  • Support the Policy and Operations Team in the design and delivery of compliance related MI.
  • Assist in the client due diligence process and the reporting of suspicious transactions. Maintain the breach register and report issues accordingly.
  • You approve all client facing material promotions to ensure compliance with FCA rules and guidance.
  • We would appreciate your help in the smooth running of the compliance helpdesk; help the team to provide responses to all queries within agreed service standards

Experience, Knowledge and Skills:

  • Some understanding of pensions, wealth management and the employee benefit markets would be exceptionally useful but not critical. We’d love for you to have some working knowledge of the FCA’s complaints handling process.
  • Deep understanding and on-going desire to learn about UK regulation within our industry. You take pride when keeping up to date with key developments, industry changes and regulations.
  • You have a strong grasp on how financial products, funds, pensions, markets, are impacted by the legislation in our country and how we can operate effectively.
  • You are an effective communicator with strong interpersonal skills. You exhibit good listening skills and more importantly, the natural aptitude to then ask the right questions.
  • Fosters good working relationships, listens and respects the contribution of others and demonstrates flexibility within the team. High level of accuracy and attention to detail in all areas of work, including ability to produce high standards of documentation.
  • Ability to maintain an independent view where necessary. Respected and trusted by others. With a ‘can-do’ attitude, you actively manage your workload.
  • You are IT literate – Microsoft Office (Excel, Word, Powerpoint) and relevant internal systems/databases.
  • Your main concern is to ensure that individually and as a firm we “Treat Customers Fairly”. You can deal with change in a positive way and we rely on you to give us your opinions in a clear and candid manner. You act with integrity displaying an open and trustworthy persona.

If you are interested in the Quality Assurance Consultant role or would like more information, please submit your CV.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

Job Reference: BBBH11615

Salary: Up to £30000.00 per annum

Salary per: Annum

Job Duration:

Job Start Date: ASAP

Job Type:

Job Location: ,

Job Industry:

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Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

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