Operations Manager – £38,000 – £42,000 – Blandford Forum

WE GO THE EXTRA MILE. EVERY DAY.

Operations Manager – £38,000 – £42,000 – Blandford Forum

Permanent

Operations Manager – Salary of circa £38,000 – £42,000 plus bonus – Blandford Forum
Our client, a growing organisation based in Blandford Forum are currently looking to recruit an Operations Manager. You will be responsible for managing a team and should have a direct and positive impact on the Customer Experience. This role sits across both the Sales, Service and Marketing departments.

Duties:

  • Leading the team to meet sales targets and customers SLAs.
  • Recognising further sales opportunities and driving through sales campaigns.
  • Monitor the performance of the Sales and Servicing teams, making process improvements when needed.
  • Have direct contact with customers when required or when things are escalated.
  • Quickly identify any customer dissatisfaction trends and effectively turn these around.
  • Day to day management of the teams.
  • Carry out 1-2-1’s with staff members.
  • Working closely with the Directors of the business.

Experience Required:

  • Previous experience of leading a team within a customer sales and service environment.
  • Proven track record of sales.
  • Ideally experience of working with a company that provides subscription based products.
  • Analytical and commercially minded acumen.
  • Strong IT skills in using a range of CRMs and other business software.

Benefits:

  • Free parking
  • Bonus
  • 25 days holiday, plus the Bank Holidays
  • Pension

If you are interested in the Operations Manager role, or would like more information, please submit a copy of your CV or email it to Hannah.Hashtroudi@bondwilliams.co.uk.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

Job Reference: BBBH13312

Salary: £38000.00 - £42000.00 per annum

Salary per: Annum

Job Duration:

Job Start Date: ASAP

Job Type:

Job Location: ,

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Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

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