Italian Customer Service Advisor – Salary DOE – Poole

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Italian Customer Service Advisor – Salary DOE – Poole

Italian Customer Service Advisor – Salary Dependant on Experience – Poole

Our client, an innovative and growing business, are currently looking to recruit an Italian Customer Service Advisor to join their growing team. You will be delivering the highest standard of Customer Service to partners and consumers and ensuring that customer orders are processed efficiently and accurately.

Duties:

  • Dealing with retail partners on stock availability and price information.
  • Processing, monitoring and amending orders.
  • Liaising with and supporting sales reps and agents.
  • Working with the warehouses to ensure customer delivery requirements are met.
  • Dealing with shipping companies to trace customer shipments.
  • Ensuring appropriate charges are applied to orders.
  • Keeping customer records up to date.
  • Effectively managing customer queries via telephone, email and Live Chat.
  • Administration.

Experience Required:

  • Previous Customer Service experience.
  • Ability to fluently speak and write Italian within a business setting.
  • A good working knowledge of Microsoft packages.
  • Good Excel skills.
  • Excellent communication skills.

If you are interested in the Italian Customer Service Advisor role, please submit a copy of your CV or email it to Hannah.Hashtroudi@bondwilliams.co.uk.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

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Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

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