IT Support Engineer – Salary to £40k – Oxford

WE GO THE EXTRA MILE. EVERY DAY.

IT Support Engineer – Salary to £40k – Oxford

Permanent

An IT Support Engineer is required by an innovative, intellectually stimulating and fast-paced Biotechnology company in Oxford to support the infrastructure upon which their growing team depend.

The successful applicant will be part of an experienced, multidisciplinary team and will report to the Senior IT Engineer.

Key responsibilities

  • Systems administration of core company services.
  • Providing team with day to day technical support.
  • Maintenance of physical infrastructure across all company sites.
  • Ensuring all company devices adhere to defined Information Security Policies and Procedures.
  • Maintaining inventory of company hardware.
  • Troubleshooting service disruptions.
  • Assisting with the onboarding of new recruits.
  • Assisting with the roll out of new capabilities.
  • Specification and procurement of new hardware.
  • Liaising with suppliers.
  • Recommend solutions to fulfil requirements and solve problems.
  • Documenting workflows and procedures.

Core Skills

  • 5+ years’ experience of IT support.
  • Experience of support provision in MacOS and Windows environments.
  • Excellent interpersonal communication skills.
  • Knowledge of information security best practises.
  • Comfortable working without supervision and as part of a team, as required.
  • Ability to react quickly whilst working under pressure and be able to prioritise tasks effectively.
  • Confident in problem solving skills and be eager to learn.

Qualifications and desirable experience

  • Degree level qualification in Computer Science or related subject or equivalent industry experience.
  • JAMF Pro or alternative MDM experience.
  • Experience of administering SaaS environments.
  • Network & Firewalls (Watchguard, Sonicwall).

The company offers a varied and interesting working environment and you will join an expanding team and will experience the excitement and sense of accomplishment presented by an innovative start-up.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

Job Reference: BBBH12565

Salary:

Salary per: Annum

Job Duration:

Job Start Date: ASAP

Job Type:

Job Location: ,

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Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

Laurence Doherty
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