IT Support Engineer – Oxford – £35000

WE GO THE EXTRA MILE. EVERY DAY.

IT Support Engineer – Oxford – £35000

Permanent

IT Support Engineer required to join a Global health technology firm that provides cloud based artificial intelligence. Good opportunity to join an expanding business providing IT support to internal and external stakeholders.

Key responsibilities include:

  • 1st, 2nd & 3rd line service desk escalations through tickets, phone, instant message etc. Follow up on outstanding requests and ensure timely resolution
  • Carry out regular audits of processes to look for developments/improvements
  • Carry out/assist with audits for ISMS/Cyber Essentials/ISO27001
  • Liaise with internal development team and external support to resolve client issues
  • Support audio and video equipment in conference rooms
  • Support the Information Security Manager with information security implementation

Experience required:

  • Experience: Microsoft desktop operating systems (Win10)
  • Experience: Service Desk ticket management. Centralised management of Windows OS
  • Experience: Anti-Virus & Anti-Malware software
  • Experience: 1st, 2nd & 3rd line support
  • Experience: Running multiple projects

Benefits include Flexible working hours between 7am-7pm Remote working days; Bonus scheme; Share option scheme; PMI; Life assurance; 5% Company pension contribution and much more.

Keywords: IT Support; IT Administrator; 2nd line; 3rd line; Microsoft desktop; windows 10

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

Job Reference: BBBH14157

Salary: Up to £35000.00 per annum

Salary per: Annum

Job Duration:

Job Start Date: ASAP

Job Type:

Job Location:

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Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

Peter Knibbs
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