An IT Support Analyst is required by an exciting growing business based in Wallingford. The successful candidate will be ambitious about building a career in IT and ideally already have some relevant experience in a similar role, although full training will be provided.
Providing 1st and 2nd Line Support to a range of users, both internal and external
Supporting Desktop, Infrastructure and Web based technologies
Communicating effectively over phone and email
Identifying and resolving issues to agreed SLAs, escalating if necessary
Key Skills and Requirements:
Strong IT knowledge
Ability to multi task and manage own workload
Excellent communication skills, both verbal and written
Any knowledge or experience with Active Directory, Exchange, SQL, DNS and TCP/IP would be desirable
The role offers a great opportunity for someone looking to continue building a career in IT, there is a competitive salary on offer in addition to benefits including 25 days holiday, life assurance and company pension scheme.
Contact the team at Bond Williams Recruitment in Oxford to discuss this opportunity in further detail.
Keywords: IT Support, 1st Line, 2nd Line, Active Directory
Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency