An IT Field Engineer is required by a well-established, fast-paced and dynamic technology business based in Dorset. As an Infrastructure Field Service Engineer, you will need to be experienced in providing field based support at client sites.
Visit client sites to carry out installations, refeshes, migrations, upgrades, and resolve IT issues escalated from the service desk
Travel will be predominantly to sites around the South of the UK, however some travel further afield may also be required
Stay overnight in hotels to ensure projects and support are completed to agreed SLA’s
Must have experience in a client-facing field-based IT support role
Must have a full UK driving license
Understanding of Windows Server 2008/2012/2016 (Certified advantageous)
Experience of VMWare or Hyper-V or both
Capable of dealing with on-site IT infrastructure/hardware issues
Skilled with MS Exchange (on premise and cloud based)
Understanding of technologies such as Managed Switches, VLANS, etc.
Excellent customer service and quality management skills
Experience in supporting a variety of IT environments in an MSP or IT Consultancy would be highly advantageous
MCSA / MSCE certified desirable
Any additional knowledge of IP CCTV, Firewalls, Broadband, Leased Lines, MPLS Networks, Wi-Fi, Mitel telephone systems, VoIP, Opera, POS/PMS/PDQ systems would be advantageous
Salary and Benefits:
The basic salary is up to around £35,000 p.a. (may be slightly negotiable depending on experience) plus performance related bonus and a company vehicle with reimbursed travel expenses or a fuel card.
Benefits include a multitude of company-funded certified training options, 25 days holiday plus all bank holidays, subsidised gym membership, childcare vouchers, employee incentives, social events and pension scheme.
If you are interested in applying for the IT Field Engineer role, please submit a copy of your CV.
Contact Michelle Turner on the IT Team at Bond Williams Professional Recruitment in Bournemouth for further information.
Keywords: IT Field Engineer, IT Engineer, 3rd Line Support Engineer, 2nd Line Support Engineer, IT Manager, IT Project Engineer, Infrastructure Engineer, Senior Infrastructure Engineer, Senior IT Support Engineer, Technical Support Engineer, Field Service Engineer
Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency
Salary:£28000 - £38000 per annum + Excellent Benefits