International Operations Responder-Circa £23,500-Christchurch
International Operations Responder required to join our client, a well-established company based in Christchurch. The successful candidate will be responsible for overseeing the handling of international incident reports, resource dispatching, emergencies and communications. The suitable candidate will be a problem-solving leader, critical thinker and detail orientated individual.
Handling stressful situations in emergency situations.
Coordinating and prioritising tasks with little guidance.
Understanding complex problems, making decisions and taking effective action.
Initial response to client situations across the globe.
Liaising with clients.
Manage mulitiple systems in order to handle cases effectively.
Be familiar with our clients and their specific day to day needs as well as their emergency procedure requirements.
Maintain and deliver agree (KPIs).
Effectively manage all aspects of the case lifecycle.
Escalate issues, risks and suggestions to the line manager.
Key Skills and Requirements:
Self-motivated, able to follow and develop processes and confident liaising with clients.
Excellent communication, customer service and administration skills.#
Excellent computer skills in particular Excel and Outlook.
Worldwide geographical knowledge is desirable.
Being bilingual would be an advantage.
Hours and Benefits:
40 hours on rotational shift pattern to include days, nights, weekends and bank holidays
Holiday: 30 days inc bank holidays – will increase after 2 years’ service to a max of 33 days
Pension (after 3 months service), Death in service (4 x salary), Incapacity benefit, Parking on site – first come first serve basis, shower facilities, buying, selling and carrying forward holiday, onsite restaurant, membership to the sports and Social club, lunchtime fitness classes with showering facilities and cycle to work scheme.
Apply now to Hannah Darby – firstname.lastname@example.org
Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency