Internal Account Manager – Salary – doe – Southampton


Internal Account Manager – Salary – doe – Southampton


Manages the sales activities of accounts by developing and maintaining a high standard of professional customer service through timely response on quotations, order entry, complaint handling and proper scheduling of warehouse shipments.

Key Responsibilities:

  • Develops and maintains with the Outside Account Manager (OAM) lists of prospects and potential new accounts to grow net business and achieve established budget targets
  • Obtains and relates customer, service and inventory data to management, maximises productivity by effectively planning, organising and managing workload
  • Displays effective use of time management skills
  • Develops and maintains business through effective use of telemarketing programs
  • Reviews market analyses to determine customer needs, volume potential, price schedules and discount rates
  • Prepares reports of business contacts, transactions and expenses

Persuading and influencing

  • Makes a strong personal impression on others
  • Gains clear agreement and commitment from others by persuading, convincing and negotiating
  • Promotes ideas on behalf of self or others
  • makes effective use of political process to influence and persuade others

Relating and networking

  • Establishes good relationships with customers and staff
  • Builds wide and effective networks of contacts inside and outside the organisation
  • Relates well to people at all levels
  • Manages conflict
  • Ability to engage with others and enhance relationship

Presenting and communicating information

  • Speaks clearly and fluently
  • Expresses opinions, information and key points of an argument clearly
  • Makes presentations and undertakes public speaking with skill and confidence
  • Responds quickly to the needs of an audience and their reactions and feedback
  • Projects credibility

Delivering results and meeting customer expectations

  • Focuses on customer needs and satisfaction
  • Sets high standards for quality and quantity
  • Monitors and maintains quality and productivity
  • Works in a systematic, methodical and orderly way
  • Consistently achieves project goals

Knowledge, skills and experience

  • 2 years or more sales experience, preferably in a commercial environment
  • Highly motivated and able to work in a team
  • Strong communication skills
  • Ability to work effectively with common PC programs such as spreadsheets (Excel) and Word with the ability to learn other database programmes
  • Strong numerical skills

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

Job Reference: BBBH11800


Salary per: Annum

Job Duration:

Job Start Date: ASAP

Job Type:

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Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

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