Customer Service Advisor – Salary up to £21,000 – Poole
Friendly, helpful and organised Customer Service Advisor required to join our client; a well-established company based in Poole. Providing first class customer service, communicating with team members and completing customer service tasks set by the office manager, this role is the perfect opportunity if you enjoy a customer focused role.
Managing key customer accounts within the brands businesses.
Build strong working relationships with clients.
Answer expected level of incoming calls and handle customer enquires methodically and professionally.
Cross selling products and promotions.
Process customer purchase orders through the systems with accuracy and attention to detail.
Proactively call customers to offer alternatives to out of stock products and resolve any low-level technical queries.
Communicate clearly with other departments to ensure customer orders and enquiries are fulfilled on time.
Daily completion of additional customer service and sales related tasks as set by the Office Manager.
Experience and Skills Required:
GCSE grade C or above in English and Maths
Previous customer service experience
Proficient in Microsoft Office including Outlook and Excel
Previous sales experience would be advantageous
Monday to Friday 8am – 5pm
If you are interested in the Customer Service Advisor role, please submit your application or contact Kerri Bolton on the Office and Commercial Team – email@example.com
Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency