Customer Service Advisor – Salary up to £20,000 – Bournemouth

WE GO THE EXTRA MILE. EVERY DAY.

Customer Service Advisor – Salary up to £20,000 – Bournemouth

Permanent

Customer Service Advisor required to join our client, a successful company based in Bournemouth. The successful candidate will be responsible for providing first class Customer Service to the company’s clients.

Key Responsibilities:

  • Serves as a point of contact for all customers, users and partners
  • Assists in the preparation of quotations for customers
  • Builds and enhances professional relationships with customers and partners
  • Provides ongoing support, follow-up and information to Sales team
  • Use subject matter knowledge to ensure incoming customer calls are answered correctly, products and services are sold effectively including upselling and cross selling of products.
  • Assist in the training and staying informed of competition and electronic trends, as well as providing technical support to customers.
  • Creates and maintains all direct and distributor customer accounts
  • Attend meetings and client review meetings, as needed
  • Handle training of end users, as required

Key Skills:

  • Proven Customer Service experience of at least 2 years
  • High level of competence in Microsoft Office applications including Word, Excel, Outlook and Powerpoint.
  • Self organised and motivated
  • Knowledge of CRM systems
  • Ability to work both individually and as part of a team
  • Must be comfortable demonstrating software platforms using various devices and platforms, e.g. iOS, Android and Windows
  • Strong listening skills
  • Good attention to detail

If you are interested in the Customer Service Advisor role please submit your application or contact Hannah Darby on the Office and Commercial Team.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

Job Reference: BBBH12189

Salary: £18000.00 - £20000.00 per annum

Salary per: Annum

Job Duration:

Job Start Date: ASAP

Job Type:

Job Location: ,

Job Industry:

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Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

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