Customer Service Advisor – Salary of £19,500 – Bournemouth

WE GO THE EXTRA MILE. EVERY DAY.

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Customer Service Advisor – Salary of £19,500 – Bournemouth

WE GO THE EXTRA MILE. EVERY DAY.

Customer Service Advisor – Salary of £19,500 – Bournemouth

Permanent

Customer Service Advisor – Salary of up to £19,500 + Bonus – Bournemouth

Our client, a prestigious and successful company based in Bournemouth, are currently seeking an experienced Customer Service Advisor to join their growing team. Previous customer service experience is essential. Full training provided and excellent progression opportunities.

Duties:

  • Provide a professional, first class level of customer service.
  • Be able to put our customer at the heart of every decision you make.
  • Use your discernment to support and provide our customers advice.
  • Answer our customer telephone and written queries.
  • Take ownership for our customers resolutions; processing corporate claims in an accurate and timely manner.
  • Assess and analyse accounts and invoices in line with the departments KPI’s.
  • Work in a fast paced and technical role where you deal with all levels of complexity from assessing corporate customer queries to complaints.
  • Support and share you expect knowledge with other team members to ensure that targets for productivity are met.

Experience Required:

  • Bonus scheme
  • 25 days holiday plus bank holidays
  • Private Medical Insurance
  • Stakeholder Pension Plan with employer contribution
  • Companies Partners and Rewards scheme
  • Access to great onsite facilities

Hours:

  • 40 hours on a shift between 8am-7pm and 1 in 4 Saturday mornings.

If you are interested in the Claims Advisor role or would like more information, please submit your CV.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

Job Reference: BBBH11521

Salary: £18200.00 - £19500.00 per annum

Salary per: Annum

Job Duration:

Job Start Date: ASAP

Job Type:

Job Location: ,

Job Industry:

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Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

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