Claims Advisor – Salary of up to £19,500 + Bonus – Bournemouth

WE GO THE EXTRA MILE. EVERY DAY.

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Claims Advisor – Salary of up to £19,500 + Bonus – Bournemouth

WE GO THE EXTRA MILE. EVERY DAY.

Claims Advisor – Salary of up to £19,500 + Bonus – Bournemouth

Permanent

Claims Advisor – Salary of up to £19,500 + Bonus – Bournemouth

Our client, a prestigious and successful company based in Bournemouth, are currently seeking an experienced Claims Advisor to join their growing team. Previous customer service experience is essential. Full training provided and excellent progression opportunities.

Duties:

  • Provide professional, efficient, courteous and accurate support to members requiring treatment and support for specific medical conditions.
  • Confidently liaise with clinical members of staff and speak directly to members as well as consultants.
  • Be resilient to sensitive and emotional situations of a sensitive nature.
  • Effectively manage time as many calls require extensive work off the phone to ensure members get the best possible outcomes.
  • Work in time pressured environments.
  • Provide a natural empathetic approach to all claims.
  • Evoke a safe and warming presence on all calls to enable our members to comfortably give information about any history or details of symptoms.

Experience Required:

  • Experience working in a contact centre.
  • Experience working in a customer service role is essential.
  • Ability to work with computer systems.
  • Experience of adapting to change in technologies and processes.
  • Experience in complaints handling.
  • Flexibility of working pattern within set times.

Hours:

  • 40 hours on a shift between 8am-7pm and 1 in 4 Saturdays

If you are interested in the Claims Advisor role or would like more information, please submit your CV.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

Job Reference: BBBH11520

Salary: £18200.00 - £19500.00 per annum

Salary per: Annum

Job Duration:

Job Start Date: ASAP

Job Type:

Job Location: ,

Job Industry:

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Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

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