Case Handler – starting salary of £20,200 – Bournemouth
Our client, an award winning, elite business based in Bournemouth are currently looking to recruit a Case Handler to join their growing team. You will be joining a company that offers progression, excellent benefits and a unique working environment.
As a Case Handler, you will be responsible for managing inbound & outbound calls and emails to customers, dealing with any application queries they may have.
Assess the customers finances, whilst having the confidence to question their circumstances and taking ownership of the decision of whether to lend.
Be focused, reactive, challenge and determine fraud.
Be able to work in a high paced, target environment, effectively manage your own workload and efficiently contact customers.
Answering general enquiries about our product to customers and assist them in the setting up of applications.
The successful candidate will need to be naturally empathetic, but also able to remain firm and professional. Your attitude is what really counts, you need the patience and natural ability to build rapport with our customers.
Naturally driven to want to help others.
Confident in delivering accurate information and risks to customers.
Training and development to ensure you have the right knowledge, confidence and skills for the job.
6 Week New Starter Training Academy.
24 hour Employee Assistance Programme.
Quarterly business performance bonus.
Health Care Insurance.
Matched up to 5% contributory pension.
Critical illness cover.
Free Pure Gym membership.
Health and Wellbeing Manager providing holistic support around your Health and Wellbeing.
Additional days holiday each year, plus your birthday off.
Incentives and quarterly team building activities.
Subsidised deli style restaurant with head chef and qualified baristas.
The working hours for this role are Monday – Friday equating to 41.25 per week, including some Saturdays.
If you are interested in the Case Handler role please submit your details or contact Kerri Bolton on the Office and Commercial Team – email@example.com
Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency