Business Support Supervisor- Salary of £32,000 – London

WE GO THE EXTRA MILE. EVERY DAY.

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Business Support Supervisor- Salary of £32,000 – London

WE GO THE EXTRA MILE. EVERY DAY.

Business Support Supervisor- Salary of £32,000 – London

Permanent

Business Support Supervisor- Salary of £32,000 – London
Our client, a successful company based in London, are currently looking for a Business Support Supervisor with a strong background in the Financial Sector to support their friendly team. This is an exciting opportunity to grow your career with a company who will support and nurture your career within Insurance.

Duties:

  • Develop, mentor and invest in your teams knowledge and skill base, aiming to improve and nurture their interests.
  • To actively support both consultants and their clients.
  • Handle the workflow of correspondence and telephone calls with clients. As our expert, you’ll be able to identify more efficient ways of working and increasing profitability. We love to improve our processes.
  • Maintain a thorough knowledge of our systems and processes, to enable effective provision of support and training and, where appropriate, more complex or technical work.
  • Conduct thorough quality checking of all team members’ activity and monitor available MI. Manage data to provide accurate and timely management information as required by senior management.
  • Management of general day-to-day administration, ensuring work is dealt with accurately and efficiently by the support staff team. Dealing daily with clients, staff and colleagues and to handle their expectations.
  • Using your superb communication skills to liaise with colleagues, other departments, clients and product providers to ensure that requirements of the business and deadlines agreed are met.
  • Maintain client loyalty and existing business retention by forming relationships.
  • Identify new business opportunities for the Consultants to follow up. On the flip side of this; Identify unprofitable areas of business and report to senior management.

Experience, Knowledge and Skills:

  • Experienced and proficient Employee Benefit Support with a consistent record of successfully developing a team within a financial services environment.
  • CII Certificate in Financial Planning/Services or CII Award in Financial Administration would be a huge advantage.
  • Ability to efficiently take care of underperforming staff.
  • Outstanding customer service and relationship building skills.
  • Ability to work under pressure, solve problems and develop workable solutions.
  • Uses own initiative to deal with issues quickly.
  • Enthusiastic, positive attitude.
  • Works effectively as part of successful team to achieve objectives.

If you are interested in the Business Support Supervisor role or would like more information, please submit your CV.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

Job Reference: BBBH11571

Salary: Up to £32000 per annum

Salary per: Annum

Job Duration:

Job Start Date: ASAP

Job Type:

Job Location:

Job Industry:

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Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

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