2nd Line Support Engineer – Wimborne – £25,000 p.a.
A 2nd Line Support Engineer is required by our client a fast paced innovate business based in Wimborne. You will play an integral role in providing customers a first class service resolving their IT issues.
Logging and resolving IT fault tickets
Escalate tickets to necessary departments if the issue is beyond your experience
To communicate with customers clearly and effectively
Attend regular training and development sessions run internally and externally
Must have experience working for an MSP
PC and Mac operating systems
Windows 2008 + server
The salary offered for this position is £20-£25k DOE.
Contact Charmaine Padfield at Bond Williams Recruitment in Bournemouth to discuss further
Key words: 1st Line Support, 2nd Line Support, IT Support, IT Technician, Active Directory, Windows.
Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency