Technical Customer Service – Temp – Poole – £14.36 per hour
Technical Customer Service – Temporary – Poole – £14.36 per hour
Our client based in Poole are looking for a Technical Customer Service Specialist to join their team on a 12-month temporary basis.
As a Technical Services Representative you will support customers, both internal and external, with technical inquires, application queries and advice.
The role involves providing technical support primarily via phone or email and requires a candidate with excellent telephone manner and customer service skills.
To triage technical inquiries to other members of the team by making an accurate assessment and identification of the customers problem.
The ideal candidate for this role will have Customer service skills along with the following:
- BSc and Masters in relevant science (Molecular & cellular biology, Immunology, Chemistry, Biochemistry) is essential.
- Practical experience within a relevant laboratory is desirable
- Fluent in another European language (German, Swedish, Danish, etc.) would be a real asset, but this is not required.
- High listening and communication skills, written and verbal.
For more information on this role, please send your CV to [email protected] or alternitviely you can apply online.
Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency