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Reception Supervisor – Bournemouth – Temp – £10.00 per hour

Reception Supervisor – Bournemouth – Temp – £10.00 per hour

Bond Williams
Professional Recruitment

Our client based in Bournemouth is looking for a Reception Supervisor to join their team. As Reception Supervisor you will be responsible for all the Reception staff and report to the Operations Manager each week as necessary.

Main Responsibilities:

  • Answering the telephone in a pleasant and courteous manner at all times
  • Deal with all telephone requests/queries in the appropriate way.
  • Opening/locking up of practice premises and managing security in line with practice protocols.
  • Accepting requests for repeat prescriptions, checking the fax and prescription box for repeat prescription requests
  • Photocopying insurance medicals and reports, scanning and coding as appropriate.
  • Filing results and any other relevant documents in patients’ notes and refiling notes after use.
  • Charging patients, the appropriate amount for private work, providing a receipt to the patient and recording the charge in the receipt book.
  • Management of staff rota.
  • Manage Cover for Sickness/Absence Leave for team members which includes being able to take a willing and flexible approach in terms of Rota cover.
  • Training and Development of reception team.
  • Assisting the Operations Manager with induction of new team members.
  • Effective management and record keeping of prescription reports and logs/compliance.
  • Attend team meetings assisting with minutes.
  • Management to ensure completion of compliance housekeeping logs.
  • Ensure all reception/Admin staff members are compliant with mandatory training.
  • Provide coaching, training support for all reception staff.

Key Skills:

  • Experience within a similar role, including management of staff.
  • Excellent communication and organisation skills.
  • IT Literate.
  • SystmOne experience is desirable but not essential.

Flexibility with working hours due to early opening and late closing.

The working hours for this role will be a mixture of 7am starts and 6pm finishes, however you will not exceed 37.5 hours per week, you will be working between 2 sites which are in close proximity to each other.

For more information on this role, please send your CV to [email protected] or alternatively you can apply online.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

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Job Overview
Office & Commercial
Offered Salary
Up to £10.00 per hour
Job Location
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