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Customer Service Executive – Poole – Salary up to £22,000 DOE

Customer Service Executive – Poole – Salary up to £22,000 DOE

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Bond Williams
Professional Recruitment

Customer Service Executive – Poole – Salary up to £22,000 DOE

Customer Service Executives required for our client based in Poole. You will be responsible for delivering first-class customer service over the phone, via email, live chat and across all social media platforms.

Duties:

  • Taking inbound calls, emails, social media messages and live chat to help service all customer queries
  • Giving advice and support about all products
  • Processing orders and returns
  • Up-sell and cross sell other products that customers might express and interest in
  • Working on specific campaigns

Experience and skills required:

  • Experience and confidence working in a customer service role
  • Ability to deal with a wide range of customers and queries
  • Process driving with the ability to work in a fast-paced environment
  • Good commercial awareness
  • Strong Microsoft Office Skills
  • Friendly and approachable and great at building rapport
  • Impeccable spoken and written English

If you are interested in the Customer Service Executive role, or would like more information, please submit a copy of your CV or email it to [email protected]

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

Job Overview
Category
Office & Commercial
Offered Salary
£20000 - £22000 per annum + benefits
Job Location
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