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Customer Service Co-ordinator – Poole – Temp – £11.80 per hour

Customer Service Co-ordinator – Poole – Temp – £11.80 per hour

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Bond Williams
Professional Recruitment

Customer Service Co-ordinator – Poole – Temp – £11.80 per hour

Our client based in Poole is currently looking for a Customer Service Co-Ordinator to join their team on a temporary basis. You will be working within the customer service team dealing with customers via telephone, processing orders and delivering the highest level of service to an industrial customer base.

The working hours will be 8am – 4.30pm Monday – Thursday and 8am – 1pm Friday.

Main Responsibilities:

  • Deal with incoming calls and emails
  • Provide quotes to customers
  • Ensure credit checks are undertaken on all new customers
  • Keep track of compliance records
  • Develop rapport and business relations with customers
  • Handling customer complaints
  • Scan and archive documents
  • Work to ISO/BSI and internal working methods

Key Skills

  • Experience within customer service based roles
  • Positive can do attitude and work calmly under pressure
  • Excellent communication skills
  • Commitment to work to deadlines
  • Thorough knowledge of JDE or equivalent CRM with ability to process orders
  • Attention to detail
  • PC literate in PowerPoint, Email, Word & Excel

For more information on the role, please send your CV to [email protected] or alternatively you can apply online.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

Job Overview
Category
Office & Commercial
Offered Salary
Up to £11.80 per hour
Consultant
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