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Customer Service Advisor – Salary up to £21,000 – Poole

Customer Service Advisor – Salary up to £21,000 – Poole

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Bond Williams
Professional Recruitment

Customer Service Advisor – Salary up to £21,000 – Poole

Friendly, helpful and organised Customer Service Advisor required to join our client; a well-established company based in Poole. Providing first class customer service, communicating with team members and completing customer service tasks set by the office manager, this role is the perfect opportunity if you enjoy a customer focused role.

Main responsible:

  • Managing key customer accounts within the brands businesses.
  • Build strong working relationships with clients.
  • Answer expected level of incoming calls and handle customer enquires methodically and professionally.
  • Cross selling products and promotions.
  • Process customer purchase orders through the systems with accuracy and attention to detail.
  • Proactively call customers to offer alternatives to out of stock products and resolve any low-level technical queries.
  • Communicate clearly with other departments to ensure customer orders and enquiries are fulfilled on time.
  • Daily completion of additional customer service and sales related tasks as set by the Office Manager.
  • General administration.

Experience and Skills Required:

  • GCSE grade C or above in English and Maths
  • Previous customer service experience
  • Proficient in Microsoft Office including Outlook and Excel
  • Previous sales experience would be advantageous

Hours & benefits:

  • Monday to Friday 8am – 5pm
  • Free Parking

For more information on this role, please send your CV to [email protected] or alternatively you can apply online.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

Job Overview
Office & Commercial
Offered Salary
Up to £21000 per annum
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