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Claims Advisor – Poole – Salary up to £22,000

Claims Advisor – Poole – Salary up to £22,000

Bond Williams
Professional Recruitment

Claims Advisor – Poole – Salary up to £22,000

Claims Advisor required for our client based in Poole. This is an exciting opportunity to join a professional and friendly company working within the Claims Team. Dealing with claims for medical treatments, ensuring claims are assessed fully and fairly and providing first class customer service; this role would suit an experienced Insurance professional.

Main Responsibilities:

  • Receive and assess claims documentation in order to establish whether the claims is covered by the policy.
  • Obtaining further information if needed through contacting the customer and medical providers.
  • Validate claims against policy terms and conditions, preparing the final paperwork for acceptance or declinature.
  • Process claims payments through internal systems in line with agreed authority levels.
  • Communicate all progress and decisions to the customer accurately and timely.
  • Maintain accurate records of all claims activity on internal files and systems.
  • Identify and escalate serious/urgent cases, including complaints to the Claims Team Leader/Manager.
  • Assist with ad hoc projects as required by the Claims Manager.

Key Skills:

  • Recent experience within an Insurance based Claims role is essential.
  • Strong IT skills including Microsoft Office.
  • Cert CII qualification is desired but not essential.
  • Self-starter with the ability to with minimal supervision.

Hours and Holiday:

  • 9am – 6pm (Monday-Friday)
  • 25 days holiday plus the bank holidays.

For more information on this role, please send your CV to [email protected] or alternatively you can apply online.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

Maximum file size: 78 MB.

Job Overview
Office & Commercial
Offered Salary
£20000 - £22000 per annum
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