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2nd Line IT Support Engineer – Poole – £30K p.a.

2nd Line IT Support Engineer – Poole – £30K p.a.

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Bond Williams
Professional Recruitment

A shift-based 2nd Line IT Support Engineer is required by a growing technology company based in Poole. Experience in supporting IT support remotely over the telephone is required.


These are 12 hour shifts, 4 days/nights on and 4 days/nights off

Essential Requirements:

  • Relevant and recent experience working in an IT support or IT service desk environment at 2nd line support level
  • Technical skills must include TCP/IP, DNS, AD/Group Policies, Anti-Virus, Networking (routers/switches/WAP’s)
  • Accreditations or experience should include Microsoft Server/Desktop Operating Systems, Exchange, RDS, Office 365, VMware/Virtualisation, Citrix, Firewalls, Backup, Telephony.

Desirable Requirements:

  • Experience or understanding of Storage (SAN/NAS), Powershell Scripting, Azure, IOS, SQL, Linux, Symantec Cloud, Webroot, Appsense, Cisco, CheckPoint, Ruckus, Accountancy or CRM systems

Salary and Benefits:

The salary is £30,000 p.a. (including a £5,000 p.a. shift allowance) plus discretionary performance bonus. Benefits include pension, healthcare, free car parking, childcare voucher scheme and staff discounts.

If you are interested in the shift-based 2nd Line IT Support Technician (24×7) role, please submit a copy of your CV.

For further information contact Charmaine Padfield on the IT Team at Bond Williams Professional Recruitment in Bournemouth.

Keywords: 2nd Line Support, IT Support Engineer, IT Support Technician, Desktop Support, IT Service Desk, IT Helpdesk, Technical Support, Infrastructure Support.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

Job Overview
IT & Software Solutions
Offered Salary
£25000 - £30000 per annum + Bonus & Benefits
Job Location
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