Interview with Adam Rich: HR Recruitment Consultant at Bond Williams
Adam Rich is our latest appointment for Bond Williams Professional Recruitment. Here, he responds to some of the topical issues in the HR sector.
What makes Bond Williams stand out from their rivals?
“I have joined at an exciting time, as they have recently opened their new office on Richmond Hill, which offers a modern and inspiring environment to meet clients and interview candidates. I was attracted to join them because of their reputation and the calibre of their consultants. The four specialist divisions are made up of professional, honest and dedicated individual consultants and this has quite rightly generated a good reputation with businesses as well as candidates. My appointment also represents the growth of the HR Division, with Chris Pestell also recently joining the team, it presents an exciting opportunity for us both to build on continued growth and success, as the division is filling a greater numbers of jobs year-on-year.
How has the HR marketplace changed in recent years?
“Businesses increasingly understand the importance of a strong culture, employer brand and a training & development offering – these are central to their success. Strong HR leaders are viewed as a valuable asset and companies are generally ready to invest in this.
As HR professionals often have excellent knowledge of recruitment, they understand good practice and efficiency and, sadly, they may also have encountered unscrupulous recruiters in the past. Proactivity, clear communications and following up are crucial for my reputation, Bond Williams’ reputation and the recruitment industry as a whole.”
How do you ensure a good candidate experience?
“I take a consultative, open approach and I have a genuine commitment to doing the best possible job for clients and work seekers alike. I think that listening is one of the main skills required in this job. Candidates can feel unfairly treated if they don’t hear back after an application, so it’s important to communicate regularly, even if you don’t have good news for them.
I also think that employers need to hear feedback from the candidates after an interview. It offers closure to the candidate and often provides some pointers for improvement to future candidate experience.
A good candidate experience is imperative in our sector because candidates may well become clients in the future and it is important for them to see my work ethic and to develop a trusting relationship.”